5 Best Shopify Tracking Apps in 2024

Running a successful Shopify store requires more than just creating great products and launching a website. A crucial aspect of the customer experience is ensuring smooth order fulfillment and delivery.  Keeping your customers informed about the whereabouts of their packages can significantly reduce support inquiries and build trust in your brand. This is where Shopify tracking apps come in.

These powerful tools integrate seamlessly with your store, automating the tracking process and providing real-time updates to both you and your customers.  With a wide range of features available, choosing the right tracking app can be overwhelming.  Thus, this article explores five of the best Shopify tracking apps in 2024, helping you find the perfect solution to streamline your fulfillment operations and keep your customers happy.

1. TrackiPal

the Shopify page of the TrackiPal app

Looking to streamline your order fulfillment process? Look no further than TrackiPal PayPal Tracking Sync, our top pick for the best Shopify tracking apps in 2024. This powerful app, approved by PayPal itself, automates the process of syncing tracking information to your PayPal account, saving you tons of time and improving your overall payment experience. 

Key Features

  • Effortless One-Click Sync: No more annually entering tracking numbers! TrackiPal automatically sends tracking info for your shipped orders directly to your connected PayPal accounts.
  • Real-Time & Historical Order Sync: TrackiPal syncs new orders in real-time, while the “Back in Time” feature lets you bulk sync tracking data for past orders.
  • Clear and Easy Dashboard: Monitor the status of your tracking sync with a user-friendly dashboard that provides all the necessary details at a glance.
  • Faster Funds & Reduced Holds: Finally, by providing proof of shipment, TrackiPal helps you reduce PayPal account reserves and get your funds released quicker.

Pricing

TrackiPal offers three paid plans to suit your business needs:

  • Basic ($9.99/month): this plan allows unlimited order syncing for one PayPal account and includes real-time sync, support for Payflow and other gateways, and 24/7 customer support.
  • Premium ($39.99/month): this plan unlocks everything in Basic plus the ability to connect up to 5 PayPal accounts, create custom carrier information rules, sync digital product orders, and access premium 24/7 support.
  • Plus ($79.99/month): this top-tier plan offers all Premium features in addition to unlimited PayPal account connections, dedicated sync clusters, PCI & SOC2 compliance, and priority support.

2. UnumPay

UNumPay on the Shopify app store

UnumPay by Alchemative emerges as one of the best Shopify tracking apps. Customer-oriented, or otherwise, successful businesses continuously strive to cater to the different needs of their customers, including offering various payment options. However, it is often daunting, especially for those working with a broad spectrum of customers from different parts of the world. UnumPay has created a unified platform of all the major payment gateways you can easily integrate into your online store, connect with your already-existing Shopify retail stores, and start accepting payments. It brings together a variety of local, regional, and global payment options, helping you increase your conversion rates. In addition, with the app, you get full access to your financial transactions and performance to make well-informed decisions.

UnumPay is accessible with a single click: click “install” on the Shopify app store and make your configurations. 

Key Features

  • Paid order reporting: full report on paid orders/payments alongside their gateways and IDs
  • Refund payment: refunds for debit/credit card payments
  • Intuitive payment integrations: integrate the patent option that suits your business the most
  • Customizable dashboard: generate reports, add filters, and analyze your reports in a single dashboard
  • Currency switcher: add and switch currencies based on your customers’ preferences
  • Sort payment gateways: allocate payment options to the preferred orders
  • Hide payment gateways: choose the cash-on-delivery option over the online payments based on specific locations
  • Advance payment: easily accept payments from your customers in advance for their orders 

Pricing

To access UnumPay’s features, you only need to pay a monthly license fee of $1! The rest of the fees depend on the number of transactions you record, starting from 0.85% for each. 

3. 17TRACK

one of the best shopify tracking apps, 17TRAKCK in app store

17TRACK Order Tracking‑PaySync takes the third spot as one of the best Shopify tracking apps. It is a powerful app that empowers both you and your customers. This all-in-one app has a suite of features designed to reduce support requests, improve customer satisfaction, and even boost your sales!

Key Features

  • Global Tracking: Effortlessly track domestic and international packages from over 1500 carriers all in one place. 
  • Customized Tracking Page: Provide a branded tracking page directly on your store. Customers can easily track their orders without needing to contact you.
  • Notifications & Upsell Opportunities: Keep customers informed with automated email notifications about order status updates. These emails can also be strategically used to showcase relevant product recommendations.
  • Buyer Protection: Offer optional buyer protection on your orders for an extra layer of trust and security. This can help reduce chargebacks and disputes.
  • Data-Driven Insights: Last but not least, gain valuable insights into your shipment performance, including delivery times and exceptions. This data can be used to optimize your fulfillment process.

Pricing

In addition to its rich set of features, 17TRACK offers an affordable and flexible payment options:

  • Free Plan: this plan provides basic tracking functionality, including integration with Shopify shipping status and emails, a branded tracking page, and email notifications.
  • Basic Plan ($9/Month): this plan increases your shipment limit to 100 per month and adds buyer protection, tracking number redirection, and more.
  • Pro Plan ($79/Month): designed for medium-sized stores, this plan offers everything in Basic plus multilingual tracking pages, order export capabilities, a product recommendations widget, and the ability to remove the 17TRACK logo.
  • Premium Plan ($239/Month): ideal for high-volume stores, this plan unlocks advanced analytics tools for transit times, on-time delivery, and exception orders. Additionally, you can customize email notification conditions.

4. TrackingMore

TrackingMore as one of the best shopify tracking apps

TrackingMore, with its 10+ years of experience, takes the fourth place in the best Shopify tracking apps. It empowers mall and medium businesses to take their shipping operations to the next level.

Key Features

  • Global Tracking: Track shipments from a whopping 1,200+ carriers worldwide, without the need for multiple tracking platforms.
  • Multilingual Tracking: Offer a seamless customer experience with a multilingual tracking page featuring proactive order status notifications.
  • Sales & Conversion Booster: Leverage the tracking page and emails to showcase targeted product recommendations and pre-purchase/post-purchase estimated delivery dates, boosting conversions and sales.
  • Analytics Dashboard: Gain valuable data through a comprehensive analytics dashboard, allowing you to optimize your strategy based on shipment performance across different carriers.
  • Dropshipping Friendly: Lastly, hide or replace keywords within shipping details for a seamless dropshipping experience.

Pricing

Equally important, TrackingMore offers a reasonable pricing with a 14-day free trial:

  • Free Plan: ideal for starters, this plan provides core features like tracking for 1,200+ carriers, a customizable tracking page, and basic analytics.
  • Basic Plan ($9/Month): perfect for growing businesses, this plan increases your shipment limit to 300 per month and unlocks features like bulk export, customizable email notifications, and discount upsells.
  • Pro Plan ($59/Month): this plan offers everything in Basic plus advanced analytics, customer feedback surveys, and integrations with popular marketing tools like Klaviyo and Zendesk.
  • Enterprise Plan ($219/Month): this plan provides custom integrations, dedicated account management, and priority support.

5. AfterShip

AfterShip's product page on Shopify

Closing out our list at number five is AfterShip, a solution focused on order tracking that keeps your customers happy and your fulfillment process streamlined. 

Key Features

  • Branded Tracking: Build a custom tracking page that reflects your brand identity and features personalized product recommendations to boost sales while customers track their orders.
  • Automated Email and SMS Notifications: Reduce WISMO (“Where is My Order?”) inquiries with automated email and SMS notifications that keep customers informed about shipment progress.
  • Centralized Shipment Dashboard: Gain insights into your shipments with a central dashboard that tracks order status, identifies potential exceptions, and provides information on the on-time performance.
  • AI-Powered EED: Reassure customers with customizable estimated delivery dates (AI EDD) powered by artificial intelligence. As a result, this will reduce inquiries and build trust.
  • Built-in Analytics: Make data-driven decisions with built-in analytics that provide insights into shipment status and on-time delivery performance. So, based on the data you will be able to optimize your fulfillment strategy.

Pricing

  • Free Plan: this plan provides core features like tracking for 1,100+ carriers, a branded tracking page, and basic tracking updates.
  • Essentials Plan ($11/Month): this plan increases your shipment limit to 100 per month and unlocks features like email & SMS notifications, Klaviyo integration, and basic performance analytics.
  • Pro Plan ($119/Month): this plan offers everything in Essentials plus advanced features like a product recommendation widget, Attentive integrations, multilingual tracking capabilities, and API access.
  • Premium Plan ($239/Month): this advanced plan provides access to powerful AI-powered product recommendations, advanced analytics, and a custom domain for your tracking page.

Final Words

The right Shopify tracking app can simplify your business experience. Keep customers happy with real-time order updates, and free up your time for other crucial and strategic tasks.  These apps offer different features at different prices, so you can find the perfect fit for your store.

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