Author name: Laura

Building a UX Research Repository: Organizing and Sharing User Insights

A certain product team once spent a week looking for a single user complaint. The feedback was lost in interview notes and chat logs. By the time they found it, several development cycles had passed. They had fixed a problem that users no longer cared about. This highlights a common challenge. When insights are mixed …

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UX research repository

The Future of Customer Support: AI Chatbots

Each innovation brings more demand into the field, so did SaaS, entering the digital landscape. Consumers’ expectations increase rapidly, businesses need to keep up. So, what do we do? Artificial intelligence brings us new opportunities and solutions in the form of AI-powered chatbots. With artificial intelligence, widening our capabilities when it comes to customer support, …

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AI Chatbot, Customer support with AI

Data Management through SaaS Platforms

Managing historical data sets has long been a challenge for growing organizations.  Data gains in complexity each time the company scales. Whether it’s customer information, compliance documents, operational records, or transaction logs. The shift to digital tools has indeed improved accessibility, but the real breakthrough has come from Saas platforms that specialize in streamlining data …

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SaaS data management solutions

Ethereum blockchain development – explained!

As blockchain technology advances, trends like NFTs and cross-chain interoperability are bringing fresh aspects to the field. These improvements spark renewed excitement for Ethereum and widen the potential uses of the technology. That alone makes Ethereum development services extremely handy for success.  Ethereum is a dApps (decentralized apps) development platform that increases transaction security in …

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Ethereum blockchain development

Top Building Analytics Platforms in 2025: Comparing Tools That Drive Smart Facility Performance

Smart Facilities Require Smart Data As commercial properties grow increasingly interconnected and intricate, building analytics platforms have transitioned from being a luxury to an essential requirement. These platforms convert real-time information from HVAC systems, lighting, water consumption, occupancy sensors, and other sources into usable insights. For property owners, ESG officers, and facility managers, analytical tools …

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Building analytics platform

Bypass AI: Understanding, Consequences, and Ethical Issues of Bypassing AI

Artificial intelligence (AI) continues to integrate into various aspects of life. from healthcare and finance to education and law enforcement – it has prompted a parallel rise in attempts to bypass AI. This term refers to the efforts to deceive, avoid, or undermine AI systems. It is done to either exploit their weaknesses, maintain privacy …

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AI Robot graphic, bypass AI

SaaS Development for E-commerce: Building Efficient and Scalable Solutions

Agility, scalability, and operational efficiency are no longer pipe dreams but necessities in today’s e-commerce world. The sheer pace of digitization for retail and services has raised customer expectations and extended the horizon for online business. At the heart of this digital revolution is Software as a Service (SaaS), which has transformed the way online …

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SaaS Development for E-commerce, cloud
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