Improving HR Onboarding and Training with Lark’s Collaborative Workspace

Onboarding and training are essential times in defining an employee’s initial perception and ongoing relationship with a company. When these processes are scattered between email threads, disjointed documents, and independent calendaring systems, new hires are overwhelmed, and managers have a hard time being consistent. A late email or missed training session can be frustrating and inefficient, and make HR efforts less effective. To overcome these challenges, organizations are adopting the best project management tools that unify communication, scheduling, documentation, and decision-making into one connected environment.

Lark delivers precisely this environment. By unifying HR workflows into a shared workspace, HR leaders can create structured, transparent, and community-building onboarding and training programs. From task assignment and approvals to policy documentation and training schedules, Lark makes sure employees and managers experience a straightforward, predictable path.

Lark Base: A foundation for structured onboarding

Beyond communication and training, onboarding requires structured record-keeping to ensure compliance and consistency. Lark Base enables HR to centralize all employee-related information, from records to onboarding checklists, in a customizable database. Dashboards highlight onboarding progress across cohorts, while filters make it easy to surface individual employee records. Linked entries ensure that HR teams maintain context, whether it’s connecting policy documents to approvals or training completions to performance goals.

For many organizations, Lark Base links people, approvals, and training progress into a reliable system of record. This centralization ensures that onboarding not only occurs but also follows a structured, repeatable process that scales across teams and geographies. By building onboarding on a structured foundation, Base reduces errors, improves compliance, and gives HR the oversight it needs to support employees effectively.

Lark Approval: Streamlining HR decisions with automated workflows

HR onboarding can include a range of decisions, from accepting new hire paperwork to verifying training or policy sign-offs. When these approvals are slow in coming, the onboarding experience is fragmented, and employees are unduly frustrated. Lark Approval makes this easier by organizing workflows for requests and decisions. Employees submit standardized forms, managers approve with complete transparency, and transparent logs maintain accountability.

To speed things up even more, Approval backs an automated workflow that sends requests straight to the appropriate stakeholders. Notifications nudge action when needed, dashboards monitor what’s outstanding and done, and role-based permissions protect confidential data. By embedding automation into these processes, HR leaders remove bottlenecks, making sure that approvals never block onboarding or training.

Lark Messenger: Streamlining communication for new hires

Communication is at the heart of onboarding, as new employees need guidance, reassurance, and consistent access to resources. Lark Messenger gives HR a dedicated space where communication is instant and intentional. Channels can be spun up for onboarding cohorts, providing new hires a space to inquire, update, and access critical details.

Managers and HR can respond in real time, while files, FAQs, and policy documents stay attached to conversations. Pinned messages bring attention to important announcements, and persistent chat histories enable employees to refer back when necessary. Messenger also links directly with other Lark tools, so questions or updates raised in chat can be transformed into fully accountable tasks or records. This makes conversation actionable, minimizing ambiguity and leaving employees feeling empowered.

Lark Calendar: Keeping training schedules predictable

Training programs fail when schedules are unclear or coordination becomes too complex. Lark Calendar ensures consistent and reliable training by providing visibility into every session, deadline, and milestone. HR can set up recurring events for compliance training, team introductions, or skills workshops, ensuring a predictable rhythm for all new hires.

For global teams, automatic time-zone conversion ensures fairness and accessibility. Smart reminders prevent employees from missing important sessions, while events can carry attached documents from Lark Docs or records from Base to prepare participants ahead of time. Shared calendar views offer HR, managers, and employees the same visibility, thereby reducing conflicts and promoting accountability in time management. By keeping schedules transparent, Calendar helps new hires stay aligned from the very start.

Lark Docs: Capturing evolving policies and training materials

Documentation is the foundation for onboarding, but static manuals frequently go out of date fast. Lark Docs live collaboration allows HR teams to co-author training materials. Policies change transparently, version histories maintain accountability, and employees always find the up-to-date content.

HR leaders can comment contextually within documents to clarify feedback, and employees can propose edits or raise questions as appropriate to the document. Docs can also be tied to training events in Calendar or appended to Base for compliance tracking. With policies and training guides transformed into living documents, HR guarantees that knowledge is fluid and immediately accessible when employees demand it.

Lark Tasks: Driving accountability across the HR journey

There are dozens of tiny yet essential tasks to complete during onboarding — from signing contracts to attending workshops. Without organization, these tasks are often missed, which can slow down the onboarding process. Lark Tasks provides the accountability HR craves by making responsibility transparent and quantifiable. Workers see their work, and HR can follow progress with dashboards, providing managers with confidence that nothing falls through the cracks.

Recurring tasks automate everything from verifying handbook sign-offs to refresher course scheduling, and reminders keep employees on top of it. Views that can be customized for individuals, teams, or HR leaders so you get clarity without the noise. By turning each step into public accountability, Tasks keeps the onboarding journey moving forward.

Conclusion

Onboarding and training determine how quickly employees adapt to their roles and how confident they feel in contributing to the organization. Fragmented systems create confusion, delay progress, and undermine retention. Lark addresses this challenge by consolidating all aspects of HR onboarding into a single, collaborative workspace.

With Approval making decisions via automated workflows, Messenger keeping communication open, Calendar making training schedules reliable, Docs capturing ever-evolving knowledge, and Tasks embedding accountability, Lark generates the clarity and consistency that HR leaders crave. Instead, onboarding becomes a unified journey that scales across teams when you consolidate these functions. By doing so, Lark becomes a proper business process management software that powers not just HR processes, but the entire employee experience, retention, and organizational performance from day one.

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