LiveChat
LiveChat is a powerful software that offers a professional live chat solution. It’s designed to help businesses connect with customers in real-time, improving support efficiency and boosting sales. In the form of a chat widget, you get a full customer communication suite that’s quick, personalized, and scalable. The software works great for online stores, SaaS products, or service-based businesses. LiveChat makes it easy to attract and engage visitors. It gives a hand to resolve their issues fast and efficiently, and turns conversations into conversions. Its intuitive interface and seamless integrations across CRM, help desk, email marketing, and eCommerce platforms help it fit smoothly into most business workflows. The platforms also enable advanced reporting, chat routing, and automation, and support equally good teams of any size.
Key Features:
- Customizable chat widget with proactive messaging
- Ticketing system and multi-channel messaging
- Chatbot integration and AI automation tools
- Rich analytics, chat transcripts, and visitor tracking
- Integrates with over 200 tools, including Shopify, WordPress, HubSpot, and WhatsApp
Pricing:
LiveChat starts at $20 per agent/month (Starter plan), with advanced features like full automation, analytics, and team management tools available on higher-tier plans.
Crisp
This product represents a significant evolution in customer support platforms. Crisp utilizes asynchronous communication and AI-driven efficiency. The platform introduces an AI-powered data hub, capable of training custom models on four distinct data sources. Those models are going to perfectly align with your brand’s voice. This integration extends to a new AI-powered search widget, enhancing website revenue and reducing support workload. Crisp 4 also features a redesigned inbox with segmented collaborative workspaces! Those workspaces enable intelligent exchange between the team members. It further improves coordination and service quality. Analytics have also been polished significantly. From now on, we get customizable dashboards that provide deeper insights into customer interactions. Additionally, built-in AI tools such as summarization, translation, and grammar correction help communication and enhance response quality. New Crisp 4 is here to present a revolutionary growth over its past versions.
Key Features:
- AI-Powered Helpdesk: With Train Crisp AI, we get to customize our information sources (e.g., helpdesk articles, past chats, uploaded docs) for context-aware answers.
- Advanced Inbox: Includes team-based workspaces, smart routing, and private notes for smoother collaboration.
- MagicReply & Assist AI Tools: Crisp covers all the basics as well, with real-time response suggestions, translation, grammar correction, and summarization happening directly in the conversations.
- Multichannel Support: Feels like a control panel. We get unified emails, live chat, Instagram, WhatsApp, Facebook Messenger, all of it, and even more in one inbox.
- Customizable Dashboards: Actionable analytics tailored to track specific team or customer support KPIs.
- No-Code Chatbot Builder: Drag-and-drop automation that guides users and answers repetitive queries 24/7.
Use Cases:
- Customer Support: Crisp resolves issues across multiple channels with fast, human-like AI assistance, 24/7.
- Sales Enablement: Trained AI will qualify your leads and send them off to sales in real-time.
- SaaS Onboarding: Automate user onboarding flows and support FAQs with AI and chatbots.
- Team Collaboration: Use shared inboxes and notes to coordinate responses across departments.
Competitive Advantages
Crisp 4 is a very unique product that offers a deeply integrated AI layer, knowledge training with your chosen sources, and human-like automation that feels consistent with the brand. Unlike many platforms, Crisp’s transparent pricing philosophy with no per-agent fees makes it highly cost-effective for teams of all sizes.
Pricing (As of June 2025)
Crisp offers a generous free plan, ideal for testing the waters. You get up to 100 user profiles, a shared inbox, a chat widget, and unlimited conversations. This is a great starting point!
Essential and the Plus plans offer the full roster of Crisp’s features, with the Essential plan not having advanced AI and fewer user profiles.
GetButton
The GetButton AI chatbot platform lets you add a smart chat assistant to your website that welcomes visitors, answers their questions, and turns casual browsers into qualified leads—no coding needed. Powered by ChatGPT, the bot can be trained on your own pages and files to deliver accurate, helpful responses 24/7.
Below are some of the key features site owners love:
Key Features
- Instant Answers
Built on the flagship ChatGPT 4.1 model, the bot can handle up to 90% of visitor questions instantly. - No-Code Setup
Sign in, create your bot, and paste one JavaScript snippet—no developers needed. - Custom Instructions
Fine-tune tone, fallback replies, and content priority to match your brand. - Multi-language Support
Chat in your visitors’ preferred language automatically. - Lead Capture
Collect emails, phone numbers, and custom fields directly through chat. - Live Web Search
Enable AI-powered website search so the bot answers using your most up-to-date content. - Always On
GetButton works 24/7—even when your team is offline.
Pricing
1. Floating Chat Widget
Perfect for embedding a customizable button that opens chat links (like WhatsApp, Messenger, or Telegram) — or launches your AI chatbot.
- $4.99/month (billed annually)
- $149 one-time — Lifetime license
2. AI Chatbots
Includes full AI chat functionality powered by ChatGPT, trained on your content.
- Free — 2 bots, GPT-4o mini, 100 messages/month
- Starter – $19/month — 3 bots, GPT-4o, 3,000 messages/month
- Standard – $49/month — 5 bots, 10,000 messages/month, branding removal
- Business – $99/month — 10 bots, 20,000 messages/month, priority support
Whether you run a single-page portfolio or a high-traffic e-commerce store, GetButton gives you a fast, friendly way to automate support, boost engagement, and grow your mailing list—all in one lightweight widget.
Tidio
Tidio is a modern live chat and chatbot platform, focused on seamless automation. It doesn’t lose the human touch along the way. Besides its ease of use and fast setup, Tidio opens up a lot of new prospects. The software allows you to chat with website visitors in real time, while also using AI-powered bots to handle common questions and qualify leads. Tidio provides instant support of high quality 24/7. It’s a solid option for small businesses, online stores, and teams that want to scale their customer service without stretching their resources. Tidio’s clean interface, combined with its customizable chat widget, makes user engagement a lot easier, even across the web – on Instagram, Messenger, or email from one dashboard. With Tidio, you will get responsive, boost your conversions, and streamline support – even when your team is offline.
Key Features:
- Live chat with real-time visitor monitoring and typing preview
- AI chatbot builder with drag-and-drop automation editor
- Multichannel inbox: email, Messenger, Instagram, and more
- Customizable widget with branding and proactive messages
- Integrates with Shopify, WordPress, Zapier, and other platforms
Pricing:
Tidio offers a free plan with live chat and basic chatbot capabilities. Paid plans start at $29/month (Starter), with additional features like AI chatbots, advanced automation, and increased limits available in Communicator and Chatbots plans.
Tawk.to
Tawk.to is a completely free live chat support solution. It’s doing a big solid for businesses that aim to stay connected without spending their budget. It offers all the essentials – real-time messaging, visitor monitoring, ticketing, and even team collaboration tools. It doesn’t lock anything behind a paywall and opens the door to a great deal of features. The design focuses on ease of use and scalability. Tawk.to supports unlimited agents, chats, and websites, making it ideal for startups, freelancers, and small businesses that need solid customer communication on a tight budget. It offers mobile and desktop apps, a browser-based dashboard, so that your team can stay available whenever they are. With Tawk.to you can be sure no opportunity or customer is missed!
Key Features:
- Unlimited agents and active chats for free
- Real-time visitor tracking and chat monitoring
- Customizable chat widget with support for multiple languages
- Offline messaging and a built-in ticketing system
- iOS, Android, Windows, and macOS apps for 24/7 availability
Pricing:
Tawk.to is 100% free to use. Optional add-ons include removing the “Powered by Tawk.to” branding for $19/month per site, or hiring live agents starting at $1 per hour.
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